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Plus it says it is opening when it is not. Today we tried to watch a movie on the dvd player and got the "format unsupported" error message. Save your money. We paid $1,000.00 because we figured because of the Bose name it must be a quality product. BIG mistake. The system is all of three months old.
Based on similar comments by others about the Bose 321 system on this web site, this appears to be a significant and relatively frequent problem.maybe even a design flaw.Audio quality was disappointing too.Definitely would NOT recommend this product.suggest you keep looking. It happens with any DVD.even multiple brand new ones.at any momment during DVD play. This system developed a problem where it suddenly "Can't Read Disc" in the middle of movie. The only way to clear the problem is to restart the system. It is ssociated with a sudden increase in disc drive noise.presumably because it is "hunting".
The Bose 321 system is great for a 3 speaker system. The quick delivery by Amazon rocks.
True, I don't get "true" surround, but in small rooms, you don't have room for much more and 5 speakers is going to be overkill anyways. Personally, I would recommend talking to In my experience I have found that the system has no problems with 95% of home-burned CD's and DVD's. The best piece of advice I can give before buying this system is going to your local Bose store and getting some advice on placement. If you need a surround system for a small room, you can't go wrong.
The fact is that this system is great, just not for everyone. Our setup is exactly this (~11x13), and I love how it works there. I recently hooked up my Blu-ray (Sony BDP-S350) to the system and the sound is phenomenal.With regards to the "format unsupported" comments, I have only found that this happens when the DVD's or CD's are from "questionable" sources (you know what these are). If you need perfect surround sound, go elsewhere. For some reason, folks speak about the 321 with great disdain.
I actually talked to one of their install techs and he told me that the 321 is really only designed to provide good surround performance for a small room, such as a den or office. In summary, ignore the reviews and do some research on your own.
The sound is excellent. http://homeavi.pro-forums.com/index.php Great Media Center. For those who have had software quirks, check out this forum and download the ISO to update the firmware on your 321-I,I-GS,II,II-GS system.
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